Frequently asked questions.

What are the check-in and check-out times?

  • Check-in is after 4:00 PM.

  • Check-out is before 11:00 AM.

What is the check-in procedure?

  • Once your booking is confirmed, you will receive an email from us with the address, your unique entry code, and additional information to ensure a smooth arrival.

What is the check-out process?

  • Before leaving, we simply ask that you:

    • Lock all doors and windows

    • Turn off all lights

    • Remove all personal belongings

    • That’s it—no extra steps required.

Do you allow pets?

  • No, pets are not allowed in any of our homes.

Do your homes have workspaces?

  • Yes, standing desks are available in all homes, making it easy for remote work or extended stays.

Do I need a car to get around?

  • Yes, a car is highly recommended as public transportation in the area is limited.

Where are you located?

  • We are in Southeast Austin, conveniently close to many major attractions. Check the Explore tab to see how near/far everything is.

Do you allow parties or gatherings?

  • No, parties, events, and large gatherings are strictly prohibited.

Can I smoke on the property?

  • Smoking of tobacco is allowed outside only, and all cigarette butts must be disposed of properly.

  • Smoking or consumption of marijuana or any other illegal substances is strictly prohibited anywhere on the property.

What is your policy on disruptive behavior?

  • Violent behavior, excessive noise, or any disturbance to neighbors will not be tolerated. Violation of this rule will result in immediate removal from the property.

Do you allow cryptocurrency mining?

  • No, cryptocurrency mining of any kind is strictly prohibited on the property.

What is your cancellation policy?

  • 60+ days before check-in: Full refund.

  • 30-59 days before check-in: 50% refund.

  • 21 days or less before check-in: No refund.